Exchange & Refund Policy

Requests must be submitted within 48 hours of delivery. To begin, please submit your request through the form at https://niche.e-stebdal.com/returns.

Requests submitted after this time frame will not be accepted unless an exception is approved.

For easier refunds or exchanges, please inspect your item upon delivery. If you wish to return it, simply hand it to the courier before they leave, and you will only pay the shipping fee.

Eligibility: Items must be unworn, unwashed, and returned with original tags. Upon inspection, items that do not meet these conditions will be deemed ineligible and returned to you.

Exchanges: Subject to item availability. We will confirm next steps after you contact us.

Refunds: Approved refunds are returned to the original payment method. Cash payments will be refunded via bank transfer or Instapay. We will request the necessary details when processing. Please allow up to 14 business days for the refund or transfer to complete.

Handling Fees: Handling fees apply and will be deducted from the refunded amount.

Shipping: Shipping fees are not refundable unless the return is due to our error.

If you have questions, contact us at contact@nicheegy.com.